Privacy Policy

Last Updated: 6 September 2026

Orient Grand Sourcing Ltd. (“Orient Grand Sourcing”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a quotation, or use our sourcing, procurement and related services.

1. Information We Collect

We may collect information that you provide to us, including:

  • Name and job title

  • Company name and business address

  • Email address and telephone/WhatsApp number

  • Product and sourcing requirements

  • Quotation, purchasing and shipping information

  • Communications and enquiries

  • Information submitted through our website forms

We may also automatically collect limited technical information, such as IP address, browser type, device information and website usage data through cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries and quotation requests;

  • Provide sourcing, procurement, inspection and logistics services;

  • Communicate with customers, suppliers and business partners;

  • Identify and negotiate with manufacturers and suppliers on your behalf;

  • Manage orders, projects and customer relationships;

  • Improve our website and services;

  • Prevent fraud and protect our business;

  • Conduct business analysis and marketing;

  • Send information about our services, products and business opportunities, where permitted by law; and

  • Comply with applicable legal and regulatory requirements.

We will only collect and use information that is reasonably necessary for these purposes.

3. Marketing and Advertising

Where permitted by applicable law, Orient Grand Sourcing may use customer and prospective customer information for business-to-business marketing, advertising and promotional activities.

This may include email, telephone, WhatsApp, LinkedIn, online advertising, remarketing and similar communication channels.

Where applicable law requires consent for direct marketing, we will obtain the required consent before using personal information for that purpose.

You may withdraw your marketing consent or request that we stop sending marketing communications at any time.

Your decision not to receive marketing communications will not affect your ability to use our services.

4. Sharing Your Information

We may share relevant information with trusted parties where reasonably necessary to provide our services or operate our business, including:

  • Manufacturers and suppliers;

  • Quality inspection companies;

  • Freight forwarders and logistics providers;

  • Payment and accounting providers;

  • IT, website, CRM and cloud service providers;

  • Advertising and analytics providers; and

  • Professional advisers or authorities where legally required.

For sourcing projects, you authorize us to share information reasonably necessary with suppliers, manufacturers and service providers involved in fulfilling your request.

We do not sell your personal information as a general business practice.

We will not provide your personal information to unrelated third parties for their own direct marketing unless legally permitted and, where required, with your consent.

5. International Data Transfers

Because we operate internationally, your information may be processed or transferred between Hong Kong, mainland China, Portugal, the European Union and other countries where our customers, suppliers or service providers operate.

We will take reasonable measures to protect personal information when it is transferred internationally and comply with applicable data protection requirements.

6. Data Security and Retention

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, accounting and legal requirements.

7. Your Rights

Depending on the laws applicable to you, you may have the right to:

  • Request access to your personal information;

  • Request correction of inaccurate information;

  • Request deletion or restriction of certain processing;

  • Object to direct marketing;

  • Withdraw consent where processing is based on consent; and

  • Make a complaint regarding the handling of your personal information.

Hong Kong’s PDPO provides data access and correction rights, while GDPR may provide additional rights for individuals in the European Economic Area.

8. Cookies

Our website may use cookies and similar technologies to operate the website, understand website traffic, improve our services and, where permitted, support advertising and remarketing.

You may manage cookies through your browser or available cookie settings.

9. Contact Us

For privacy questions, requests or complaints, please contact:

Orient Grand Sourcing Ltd.
Email: contact@orientgrandsourcing.com
Website: www.orientgrandsourcing.com
Registered Address:HONGKONG: Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong .

We may request reasonable information to verify your identity before processing certain privacy requests.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with an updated “Last Updated” date.